Privacy Policy
Cybroof ("Cybroof", "we", "us", or "our") respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we may collect, use, store, and protect information when you visit our websites, contact us, or use our services.
1. Information We Collect
We currently collect only information that is reasonably necessary to communicate with you and provide our services. Depending on how you interact with Cybroof, this may include:
- Name and contact details, such as email address and telephone number.
- Information you provide when contacting us or requesting our services.
- Project, business, or service-related information that you voluntarily provide.
- Information necessary to communicate with you regarding an enquiry, project, or service.
As our website and services develop, we may also collect additional information where reasonably necessary, including:
- IP address and technical information.
- Browser, device, and operating-system information.
- Website usage and interaction information.
- Cookie and similar technology information.
- Account information where user accounts are introduced.
- Transaction or payment-related information where applicable.
We will not collect personal information that is unnecessary for the relevant purpose.
2. How We Use Information
We may use personal information to:
- Respond to enquiries and requests.
- Communicate with prospective and existing clients.
- Provide, maintain, and improve our services.
- Plan and deliver projects.
- Understand how our website is used.
- Improve website performance, usability, and security.
- Send marketing communications where you have provided appropriate consent.
- Comply with legal obligations and protect our rights.
3. Marketing Communications
We may contact individuals with marketing or promotional communications through channels such as email, WhatsApp, or telephone, where appropriate consent has been provided.
You may withdraw your consent or request that we stop marketing communications at any time by contacting us at:
We will respect reasonable requests to stop promotional communications.
4. Analytics
We use Google Analytics to understand website usage and improve our website and services.
Analytics information may include technical and usage-related information such as pages visited, interactions, device information, and other information made available through the analytics service.
We may introduce additional analytics or similar services in the future. Where such services process personal information, we will take reasonable steps to ensure that their use is consistent with this Privacy Policy and applicable law.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
These may include:
Essential technologies — necessary for the website and its basic functionality.
Analytics technologies — used to understand website usage and improve performance and user experience.
We do not currently use cookies for behavioural advertising or targeted marketing.
As our website develops, our use of cookies and similar technologies may change. Where required by applicable law, we will provide appropriate information and obtain consent before using non-essential technologies.
6. Third-Party Service Providers
We may use third-party providers to operate, maintain, analyse, secure, or improve our website and services.
These may include analytics providers such as Google Analytics and other providers introduced as our services develop.
Third-party providers may process information on our behalf or according to their own applicable privacy terms. We aim to use reputable providers and only permit access to information reasonably necessary for the relevant service.
We may update our service providers from time to time as our technology and business requirements change.
7. International Data Processing
Some third-party service providers we use may process or store information outside India.
For example, services such as Google Analytics may process information through infrastructure located in different countries.
Where personal information is transferred or processed internationally, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and appropriate contractual or technical safeguards.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Our website uses HTTPS/SSL encryption.
As our systems develop, additional security controls such as authentication, access controls, restricted administrative access, backups, and other security measures may be introduced.
No method of transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security of information.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may depend on the nature of the information, the purpose for which it was collected, the relationship with the individual or client, legal and accounting requirements, and the need to resolve disputes or enforce agreements.
When information is no longer reasonably required, we may securely delete or anonymise it where appropriate.
10. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting:
- Access to information we hold about you.
- Correction of inaccurate or incomplete information.
- Deletion of information where legally appropriate.
- Withdrawal of consent where processing is based on consent.
- Information about how your personal information is processed.
To make a privacy request, contact:
We may request reasonable information to verify your identity before processing a request, particularly where the request involves access to or deletion of personal information.
11. Children's Privacy
Our website and services are intended for individuals who are at least 18 years old.
We do not knowingly collect personal information from individuals under 18 for independent use of our services.
If you believe that an individual under 18 has provided personal information to us, please contact us so that we can review and take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the "Last updated" date at the beginning of this Policy.
We encourage you to review this page periodically.
13. Contact
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, contact us at:
Email: support@cybroof.com
Cybroof India