Terms of Service

These Terms of Service ("Terms") govern your access to Cybroof websites and your use of services provided by Cybroof ("Cybroof", "we", "us", or "our").

By using our website or engaging us for services, you agree to these Terms.

Individual projects may also be governed by a separate proposal, quotation, statement of work, invoice, or other written agreement between Cybroof and the client. Where such an agreement contains project-specific terms, those terms will govern the relevant project to the extent of any conflict with these Terms.

1. Our Services

Cybroof provides digital services including, but not limited to:

Website development.
E-commerce development.
Web application development.
Custom business software and business tools.
UI/UX design.
Mobile application development.
Digital marketing.
Related technology, design, development, and digital services.

The specific scope, features, deliverables, timelines, pricing, and other project requirements are determined on a project-by-project basis and may be documented in a proposal, quotation, statement of work, or other agreement.

Unless expressly agreed otherwise in writing, Cybroof does not guarantee a particular business result, level of revenue, traffic, conversion rate, ranking, or other commercial outcome from its services.

2. Acceptance of Terms

Your use of our website constitutes acceptance of these Terms.

For client projects, additional terms may be agreed through a proposal, quotation, statement of work, invoice, or separate agreement.

By engaging Cybroof for a project, the client confirms that it has authority to enter into the applicable agreement.

3. User Accounts

Our current website does not require users to create an account.

We may introduce account-based features, dashboards, applications, or other authenticated services in the future. Additional terms may apply to those services when introduced.

Users must be at least 18 years old to independently use our services.

4. Acceptable Use

You must not use our website or services to:

Violate any applicable law or regulation.
Commit or facilitate fraud, scams, or other unlawful activity.
Distribute malware, viruses, or other harmful software.
Gain unauthorized access to systems, networks, accounts, or data.
Interfere with or disrupt our systems or services.
Infringe intellectual-property or other rights belonging to Cybroof or third parties.
Create or distribute deceptive, malicious, fraudulent, or unlawful content.
Harass, threaten, abuse, or impersonate another person or entity.
Use our services for activities that could reasonably expose Cybroof or others to unlawful or harmful conduct.

We may manually review project requests and communications before accepting or continuing certain work.

We reserve the right to refuse work that we reasonably believe violates these Terms, applicable law, or our legitimate business interests.

5. Client Responsibilities

Clients are responsible for providing accurate information, content, materials, credentials, approvals, and other resources reasonably required for a project.

Clients must ensure that materials supplied to Cybroof do not unlawfully infringe the rights of another person or entity.

Delays caused by missing information, approvals, access, content, or other client dependencies may affect project timelines.

6. Project Scope and Changes

Project scope, pricing, timelines, and deliverables may vary between projects.

Changes or additional requirements requested after a project has been agreed may require additional fees, revised timelines, or a separate agreement.

Cybroof is not required to perform work outside the agreed scope unless the parties agree to the additional work.

7. Fees and Payment

Pricing and payment arrangements are determined separately for each project.

Payment schedules may include deposits, milestones, staged payments, or other arrangements agreed with the client.

The applicable proposal, quotation, invoice, or agreement will specify the relevant payment obligations.

Unless otherwise expressly agreed in writing, payments are non-refundable.

If a payment becomes overdue, Cybroof may suspend work, withhold delivery, restrict access to applicable services, or take other reasonable steps until outstanding amounts are resolved.

Any additional consequences for late payment may be specified in the applicable project agreement.

8. Ownership and Intellectual Property

Unless otherwise agreed in writing, upon full payment of all amounts due for a project, ownership of the final bespoke deliverables specifically created for the client transfers to the client.

This may include the final custom source code, designs, and other bespoke deliverables created specifically for that client.

The transfer does not include:

Cybroof's pre-existing intellectual property.
General-purpose code, libraries, components, frameworks, tools, templates, or systems developed independently of the client's project.
General technical knowledge, methods, skills, and know-how.
Third-party software, libraries, fonts, assets, or other materials.
Open-source software.

Third-party and open-source materials remain subject to their respective licenses and terms.

Until all applicable project fees have been paid in full, ownership of bespoke deliverables remains with Cybroof to the extent permitted by applicable law.

9. Third-Party Services

Projects may depend on third-party services, platforms, APIs, hosting providers, payment processors, software, or other technologies.

Third-party services are subject to their own terms, availability, limitations, and policies.

Cybroof is not responsible for changes, interruptions, failures, pricing changes, or other issues caused by third-party services outside our reasonable control.

10. Timelines and Delivery

Project timelines are estimated based on the agreed scope and available information.

Unless expressly agreed otherwise in writing, delivery dates are estimates rather than guaranteed deadlines.

Client delays, scope changes, third-party dependencies, technical issues, or circumstances outside Cybroof's reasonable control may affect delivery timelines.

11. Warranties and Service Commitments

Unless expressly stated in a written project agreement, Cybroof does not provide a guaranteed service level, uptime commitment, response time, or ongoing support commitment.

Where maintenance, support, hosting, marketing, or other continuing services are provided, their scope and service commitments may be defined separately.

To the maximum extent permitted by applicable law, services are provided without warranties other than those expressly agreed in writing or warranties that cannot legally be excluded.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Cybroof will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, business opportunities, data, or goodwill arising from or related to the use of our website or services.

For a specific project, any liability limitation agreed in the applicable project agreement will apply.

Where no project-specific liability limitation has been agreed, Cybroof's aggregate liability arising from a project will be limited to the amount actually paid to Cybroof for the specific services giving rise to the claim, to the maximum extent permitted by applicable law.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

13. Termination

Either party may terminate an ongoing project in accordance with the applicable project agreement.

If no specific termination procedure has been agreed, either party may request termination by written notice.

Upon termination:

Amounts already paid are non-refundable.
The client remains responsible for payment for work completed before termination.
Approved expenses and non-cancellable third-party commitments incurred for the project remain payable.
Delivery of completed work is subject to settlement of all outstanding amounts.
Rights and obligations that by their nature should survive termination will continue to apply.

14. Suspension

Cybroof may suspend services or access where reasonably necessary, including in cases of non-payment, suspected unlawful activity, security concerns, misuse of services, or violation of these Terms.

We may restore services once the relevant issue has been reasonably resolved.

15. Third-Party Content and Links

Our website may contain links to third-party websites or services.

Such links are provided for convenience and do not constitute an endorsement or guarantee of the third party.

Cybroof is not responsible for third-party websites, content, policies, availability, or practices.

16. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be published on this page and the "Last updated" date will be changed accordingly.

Your continued use of our website after updated Terms are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

Project-specific agreements already entered into may continue to govern those projects according to their own terms.

17. Governing Law and Disputes

These Terms are governed by the laws of India.

Any dispute arising from or relating to these Terms or our services will first be addressed through good-faith discussions between the parties.

If the dispute cannot be resolved through such discussions, it will be subject to the jurisdiction of the competent courts in Malappuram, Kerala, India, to the extent permitted by applicable law.

18. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue to apply.

19. Contact

For questions regarding these Terms, legal notices, or service-related matters, contact:

Email: hello@cybroof.com Support: support@cybroof.com

Cybroof India